Understanding the service
We test backflows, certified through the state, and repair or replace prevention devices from residential to industrial-sized units. We start with what you are experiencing and discuss a sensible next step for the affected plumbing.
What backflow means
Backflow is water moving in the opposite direction from its intended flow. At a cross-connection, that reversal can allow non-drinking water to enter a drinking water system. A drinking water backflow prevention device addresses this risk. It is different from a sewer backup valve, which concerns wastewater moving back through a drain or sewer line.
We test backflows, certified through the state, and repair or replace backflow prevention devices from residential to industrial-sized units. Testing requirements depend on the device, application, and water supplier; there is no single schedule that fits every property.
For a technical explanation, see the U.S. EPA fact sheet on cross-connection control and backflow prevention.
If a water supplier has sent a notice, keep it handy when requesting service. The device type and where it is installed help frame the testing or repair conversation.
Common reasons to reach out
A testing notice, a failed test, a leaking device, or a change to the connected plumbing.
Repair or replacement?
The condition of the device and applicable requirements help determine whether repair or replacement is appropriate. The right choice depends on the actual condition and your situation; we can discuss the options after learning more.